89bd1 Privacy Policy — How We Handle Your Personal Data

This Privacy Policy ("Policy") is issued by 89bd1 ("Platform", "We", "Us", "Our") and applies to all personal data collected from users ("You", "User", "Player") who access or use the 89bd1 website located at https://89bd1.pro and any related services, features, or content offered therein (collectively, the "Service"). This Policy is incorporated by reference into the 89bd1 Terms and Conditions and should be read alongside them.

By accessing or using the Service, you acknowledge that you have read and understood this Policy and consent to the collection, processing, and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the Service immediately. 89bd1 is committed to handling all personal data with care, transparency, and in accordance with the principles of data minimisation — collecting only the information that is strictly necessary to operate the platform and provide the Service to you.

When you register an account, use the Service, or contact 89bd1 support, we may collect the following categories of personal data directly from you:

• Identity data: full name, date of birth, gender, and government-issued identification document numbers (e.g. National Identity Card number, passport number)
• Contact data: mobile phone number, email address, and residential address
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. bKash or Nagad account reference, partial card number), and account balance history
• Gaming activity data: game session logs, betting history, wager amounts, game outcomes, and bonus usage records
• Communications data: records of any messages, emails, or live chat conversations between you and 89bd1 support staff

In addition to information you provide directly, we automatically collect certain technical and usage data when you access the Service, including:

• Device and connection data: IP address, device type, operating system, browser type and version, screen resolution, and mobile network operator
• Log data: pages visited, links clicked, session start and end times, and referral source
• Cookie data: preferences, session tokens, and analytics identifiers set by 89bd1's first-party cookies (see Section 6)

89bd1 uses the personal data it collects for the following specific purposes, each of which is necessary either for the performance of the Service or to comply with applicable legal obligations:

• Account creation and management: to register your account, verify your identity, and maintain your account in good standing
• Service delivery: to process deposits and withdrawals, credit bonuses to your account, settle bets, and provide access to games and betting markets
• Legal and regulatory compliance: to perform age verification, conduct KYC checks, satisfy anti-money laundering obligations, and respond to lawful requests from competent authorities
• Fraud prevention and security: to detect, investigate, and prevent fraudulent transactions, bonus abuse, money laundering, and other prohibited activities
• Responsible gaming: to monitor gaming patterns, apply deposit limits and cooling-off periods where requested, identify at-risk behaviour, and enforce our minimum age policy
• Customer support: to respond to your queries, resolve complaints, and maintain a record of communications for quality assurance and dispute resolution purposes

89bd1 accepts deposits and processes withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. When you make a deposit or request a withdrawal, we collect the minimum payment data necessary to complete the transaction — typically a payment method reference (such as a bKash or Nagad mobile number or a partial card number) and the transaction amount. 89bd1 does not store full card numbers or full mobile banking credentials on its own servers. Payment transactions are handled via encrypted integrations with payment processors who operate under their own security and data-handling standards.

As part of our Know Your Customer (KYC) obligations, we may collect and retain copies of identity documents (such as your National Identity Card or passport) and proof-of-address documents. These documents are used solely for identity verification, age verification, and regulatory compliance purposes. KYC documents are stored securely and are not shared with third parties except as required by applicable law or as described in Section 5 of this Policy.

89bd1 does not sell, rent, or trade your personal data to third parties. We share your data only in the following limited circumstances:

• Service providers and processors: We share data with trusted third-party service providers who assist in the operation of the platform, including payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard), KYC verification services, fraud detection providers, and cloud hosting infrastructure providers. Each such provider is bound by data processing agreements that prohibit them from using your data for any purpose other than the service they provide to 89bd1.
• Legal and regulatory authorities: We may disclose your data to law enforcement agencies, regulatory bodies, financial intelligence units, or courts in Bangladesh or internationally where we are legally required or compelled to do so by a valid legal order or where disclosure is necessary to prevent serious harm or criminal activity.
• Business transfers: In the event that 89bd1 undergoes a merger, acquisition, or sale of substantially all of its assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
• With your consent: Where we wish to share your data for any purpose not described above, we will seek your explicit consent before doing so.

89bd1 does not share your personal data with any advertising networks, data brokers, or marketing aggregators. Your data is not used for behavioural profiling for third-party commercial purposes.

89bd1 uses cookies and similar tracking technologies on its website to support the operation of the Service, remember your preferences, and analyse aggregate usage patterns. We use three categories of cookies:

• Strictly necessary cookies: These are essential for the platform to function. They enable core features such as account login sessions, security token validation, and deposit/withdrawal flow state. These cookies cannot be disabled without breaking the Service.
• Functional cookies: These remember your language preference, display settings, and session configuration so that you do not need to re-enter them on each visit.
• Analytics cookies: We use first-party analytics to understand how users interact with the platform in aggregate — which pages are visited most, where users encounter errors, and how the platform performs on different device types. This data is anonymised and aggregated; it is not linked to any individual account.

You can control cookie settings through your browser. Disabling strictly necessary cookies will impair the functionality of the Service. Disabling functional or analytics cookies will not prevent you from using the platform but may affect your experience. 89bd1 does not use third-party advertising cookies or cross-site tracking technologies.

89bd1 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including for the duration of your account's active status and for any period thereafter required by applicable law. In practice, this means that account records, transaction histories, and KYC documents are retained for a minimum of five (5) years following account closure, in accordance with the record-keeping obligations that apply to online gaming and financial services operators. Gaming activity logs and session records are retained for a minimum of three (3) years. Support communications are retained for two (2) years from the date of the final communication in a given support thread.

Where personal data is no longer required and no legal retention obligation applies, 89bd1 will securely delete or anonymise the data so that it can no longer be attributed to you as an identifiable individual. If you request deletion of your account and personal data (see Section 8), 89bd1 will erase all data that is not subject to a mandatory retention period within thirty (30) days of receiving your verified request.

Subject to applicable law, you have the following rights in relation to the personal data 89bd1 holds about you. To exercise any of these rights, please contact us at [email protected] with your account mobile number and a description of your request. We will respond within thirty (30) days and may need to verify your identity before acting on your request:

• Right of access: You may request a copy of all personal data 89bd1 holds about you, together with information about the purposes for which it is processed and any third parties with whom it has been shared.
• Right of rectification: You may request correction of any personal data that is inaccurate or incomplete. For account-critical fields (e.g. name, date of birth), rectification requests must be accompanied by supporting documentary evidence.
• Right of erasure: You may request that 89bd1 delete your personal data. This right is subject to mandatory legal retention periods applicable to gambling and financial services operators. Data that must be retained by law cannot be deleted on request, but will be securely deleted as soon as the retention period expires.
• Right to restrict processing: You may request that 89bd1 restrict the processing of your personal data in certain circumstances — for example, while the accuracy of the data is being contested.
• Right to object to marketing: You may object to the processing of your personal data for direct marketing purposes at any time, with immediate effect, by contacting [email protected].

Please note that exercising certain rights may affect your ability to use the Service. For example, if you request deletion of your account and all associated data, your account will be permanently closed and you will not be able to reopen it or claim any remaining balance that cannot be processed without the data in question.

89bd1 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the 89bd1 platform, access controls that restrict access to personal data to authorised personnel only, secure storage with encrypted databases hosted on hardened infrastructure, regular security audits and vulnerability assessments, and staff training on data handling and privacy obligations.

While 89bd1 takes all reasonable precautions to safeguard your data, no internet transmission or electronic storage system is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 89bd1 will take prompt action to contain the breach, assess its scope, and notify affected users as soon as reasonably practicable in the circumstances.

89bd1 strictly prohibits the use of its Service by any person under the age of 21. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that we have inadvertently collected personal data from a person under 21, we will delete that data immediately and close the associated account. If you are a parent or guardian and believe that a minor has registered on 89bd1 without your knowledge, please contact us immediately at [email protected] so that we can take appropriate action.

89bd1 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the structure of the Service. When material changes are made, we will display a prominent notice on the platform and, where appropriate, notify registered account holders by email. The date of the most recent revision is shown at the top of this page.

Your continued use of the Service following the posting of any revised Privacy Policy constitutes your acceptance of the updated Policy. We encourage you to review this page periodically to stay informed about how 89bd1 protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 89bd1 handles your personal data, please contact our support team. All privacy-related communications are handled in Bangladesh Standard Time (BST, UTC+6) and we aim to respond to all written enquiries within 24 hours.

Privacy support email: [email protected] (plain text — not a clickable link). Please include your registered mobile number and a brief description of your enquiry so that we can locate your account and respond accurately.