Responsible Gaming at 89bd1 — Play Safe, Stay in Control

At 89bd1, responsible gaming is not a checkbox — it is a core part of how we operate. We believe that a safe, sustainable gambling environment is better for everyone: it protects players from harm, builds long-term trust, and ensures that the platform remains a place where entertainment comes first. Every feature we build and every policy we enforce reflects this belief.

We understand that for most players in Bangladesh, betting on cricket, enjoying live casino games, or spinning the slots is a fun way to unwind after a long day. We want it to stay that way. The tools on this page exist so that you — not the algorithm — remain in charge of your play. Use them freely, use them early, and do not wait until gambling stops being fun before you reach for them.

89bd1 monitors account activity for patterns that may indicate problem gambling behaviour. If our team identifies a concern, we may proactively reach out to offer support tools. We will never use this data in a way that pressures you into gambling more — quite the opposite. Our priority is keeping the platform enjoyable and within healthy boundaries for every player who chooses to use it.

Deposit limits are one of the most effective responsible gaming tools available. By capping how much money you can add to your account over a given period, you create a built-in financial boundary that prevents impulsive top-ups during a losing session. 89bd1 offers three types of deposit limit:

• Daily limit: the maximum total you can deposit within any single calendar day (Bangladesh Standard Time, UTC+6)
• Weekly limit: the maximum total across any rolling 7-day window
• Monthly limit: the maximum total across any rolling 30-day period

Deposit limits can be set or lowered at any time and take effect immediately. Increases to an existing limit require a 24-hour cooling period before they come into effect — this deliberate delay exists to protect you from raising limits impulsively. To set or adjust your deposit limits, go to Account Settings after logging in, or contact our support team at [email protected].

Losing track of time is one of the most common ways recreational gambling becomes problematic. 89bd1 offers two time-based tools designed to keep you aware of how long you have been playing and to give you a structured way to step back.

Session Time Reminders

You can configure a session reminder that triggers after a set amount of continuous play — for example, 30 minutes, 1 hour, or 2 hours. When the timer fires, a notification appears on screen reminding you how long you have been playing and showing your net session result (wins minus losses). You can then choose to continue or log out. The reminder is informational — it does not force a logout — but research consistently shows that even a brief moment of reflection significantly reduces the risk of chasing losses.

Cooling-Off Period

A cooling-off period is a temporary suspension of access to your 89bd1 account. You can select a duration of 24 hours, 48 hours, 7 days, 14 days, or up to 6 weeks. During a cooling-off period, you cannot log in, deposit, place bets, or claim bonuses. Your account and any existing balance are preserved — the suspension simply prevents access until the period expires. Cooling-off is ideal if you have had a bad session and want to prevent yourself from chasing losses in the heat of the moment. Once set, a cooling-off period cannot be shortened — you must wait it out.

Self-exclusion is the most serious responsible gaming tool available on the platform. When you self-exclude, your account is suspended for a minimum of 6 months, with options extending to 1 year, 2 years, 5 years, or indefinitely. During the self-exclusion period, 89bd1 will not send you any promotional communications, and any marketing emails or push notifications that might have been scheduled will be cancelled immediately.

To request self-exclusion, contact 89bd1 support at [email protected] with your registered mobile number and the subject line "Self-Exclusion Request". Our team will process the request within 24 hours and confirm the suspension by return message. Any balance remaining in your account at the time of self-exclusion will be held securely and can be withdrawn upon verified request after the exclusion period ends — or sooner if you decide to permanently close your account.

Problem gambling rarely announces itself all at once. It tends to develop gradually, often disguised as bad luck or a temporary rough patch. If you or someone close to you notices any of the following patterns, it is worth pausing and taking stock honestly:

If two or more of the above apply to you right now, we strongly encourage you to use the self-exclusion or cooling-off tools on this page, and to contact 89bd1 support for a confidential conversation. You are not alone — and there is no shame in asking for help.

89bd1 enforces a strict minimum age of 21 years for all registered account holders. This is not simply a policy statement — it is actively enforced through our KYC (Know Your Customer) verification process. Every new account is required to submit valid age-verification documentation before any withdrawal is processed, and accounts suspected of being held by a minor are immediately suspended pending verification.

We also encourage parents and guardians in Bangladesh to use parental control software on shared or family devices that can access the 89bd1 platform. If you discover that a minor has registered an account, please contact us immediately at [email protected] — we will close the account, forfeit any promotional balance, and return any genuine deposits made by the minor to their originating payment method.

If gambling is affecting your daily life, finances, or relationships, please do not suffer in silence. Reaching out is a sign of strength, not weakness. 89bd1's support team is available to discuss responsible gaming concerns confidentially, and we will never judge you for raising them. We can help you activate any of the tools described on this page, answer questions about self-exclusion, or simply listen.

Remember: you are always in control of your account. Every tool on this page is available to you right now, free of charge, with no questions asked. 89bd1 is committed to making responsible gaming as easy to access as any game on the platform. If you are worried about a friend or family member's gambling, you can also contact us on their behalf — we will do everything we can to help.